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  1. HoneyColor Customer Care
  2. Information

Information

Shipping & Delivery

  • International delivery times & costs
  • Where is my order?
  • Important Information
  • Service update
  • Wrong shipping address
  • Post office boxed & freight forwarding?
See all 14 articles

Return & Exchange

  • Order cancellation
  • Goods availability
  • Returns & Exchanges
  • Faulty goods
  • Receiving a refund

Payment Methods

  • What are my payment options?
  • What can I do when my payment is refused?
  • What is CVV code?
  • What is 3D authentication?
  • How do I know my card information is safe?

Common Questions

  • How long does it take to process an order?
  • Do I need an account to place an order?
  • Are your contacts safe to use?
  • What payment methods does HoneyColor accept?
  • What can I do when my payment is refused?
  • How do I order?
See all 19 articles

Rewards

  • How does the reward program works?
  • How to earn points?
  • What can be redeemed?
  • How to redeem gifts?
  • Can I apply all my points in an order?
  • What are the other terms & conditions?
HoneyColor Customer Care