Is my package insured?

All items are insured against theft and accidental damage whilst in transit from HONEYCOLOR to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance. 

If your package is damaged upon arrival, we recommend that you either refuse the delivery, or make a note when signing for it that you are accepting a damaged package. 

Please note that we require proof of delivery for all orders. This means we are unable to authorise packages to be delivered with No Signature Required (NSR).